Description
Are you a skilled IT professional looking for a dynamic and rewarding opportunity? R Q TECH, a leading provider of computer consultancy and office administrative support, is seeking a dedicated IT Service Specialist to join our team.
Responsibilities:
Provide technical support and troubleshooting for hardware, software, and network issues.
Install, configure, and maintain computer systems and applications.
Manage and maintain IT infrastructure, including servers, networks, and security systems.
Collaborate with clients to understand their technical needs and provide tailored solutions.
Conduct regular system updates, backups, and maintenance.
Ensure data security and privacy compliance.
Document technical procedures and create user guides.
Assist in planning and implementing IT projects.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in IT support or a similar role.
Strong knowledge of computer hardware, software, and networking.
Familiarity with various operating systems, including Windows, macOS, and Linux.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Relevant certifications (e. g. , CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus.